How to Remove a Vivint Panel

If you need help with how to remove a Vivint panel, follow these simple steps:

1. Disarm your Vivint Smart Home system to prevent false alarms during the removal process.
2. Hang the panel cover on the back plate using the white safety strip.
3. Unplug the panel’s power source, which is usually located near an outlet and connected through the wall.
4. Remove the screws from the backplate of the panel and take the panel off the wall. There may be a small hole in the wall.
5. If there is a screw on the top of the panel, remove it with a crosshead screwdriver to remove the panel cover. Push the two tabs on top of the cover and pull it out and down.
6. Be prepared for beeping sounds, as this is normal during the removal process.
7. Reassemble the panel by snapping the front cover and backplate together and replacing the top screw.
8. Gently pull the power wire through the wall at the outlet end, and you may need to remove the outlet cover to do this.
9. Place the panel, wires, transformer, and any additional screws in a box for shipping.

Remember to contact Vivint customer support for instructions on returning the panel. It is also important to remove any personal data and return the equipment to avoid any additional charges.

Key Takeaways:

• Disarm your Vivint Smart Home system before removing the panel to prevent false alarms.
• Hang the panel cover on the back plate using the white safety strip.
• Unplug the panel’s power source, located near an outlet and connected through the wall.
• Remove the screws and gently pull the panel off the wall. Watch out for a small hole in the wall.
• Remove the panel cover by unscrewing the top screw and releasing the tabs on the top.

Disarming Your Vivint Smart Home System

To ensure a smooth removal process, start by disarming your Vivint Smart Home system. Follow these steps:

1. Open your Vivint Smart Home app on your smartphone or tablet.
2. Select the Security tab.
3. Tap on the Disarm button to disarm your system.
4. If you have a control panel, you can also disarm it by entering your four-digit security code.
5. Once disarmed, the panel will stop indicating any alarms or notifications.

Disarming your system is essential to prevent any false alarms or disruptions during the removal process. It ensures the safety and security of your home while you work on removing the Vivint panel.

Important Note:

If you are unsure about disarming your Vivint Smart Home system or need further assistance, it is recommended to contact Vivint customer support for guidance. They can provide you with specific instructions tailored to your system and answer any questions you may have. It is better to be safe and informed to avoid any complications or accidental alarms.

Hanging the Panel Cover on the Back Plate

Once the system is disarmed, hang the panel cover on the back plate using the white safety strip provided. This will ensure that the panel cover is securely attached to the back plate, preventing any accidental detachment or damage during normal usage.

To hang the panel cover, locate the back plate on the wall where the Vivint panel is installed. Align the panel cover with the back plate and gently press the top part of the cover against the back plate. As you do this, you will notice that the white safety strip will fit into a groove on the back plate, securing the cover in place.

Ensure that the panel cover is evenly aligned and level with the back plate. Double-check to make sure that all the edges of the cover are flush against the back plate for a seamless appearance. If necessary, adjust the position of the cover to ensure a snug fit.

Once the panel cover is securely hung on the back plate, you can proceed with the next steps in the panel removal process. This includes disconnecting the panel’s power source and removing the panel from the wall. Refer to the following sections for detailed instructions on these steps.

Unplugging the Panel’s Power Source

Locate the power source of the Vivint panel and safely unplug it to proceed with the removal process. The power source is typically connected through the wall near an outlet. It is important to disconnect the power source to ensure a safe and smooth removal of the panel.

To unplug the panel’s power source, follow these steps:

1. Turn off the power to the Vivint panel by switching off the circuit breaker connected to it. This will prevent any electrical shocks or accidents during the removal process.
2. Next, carefully remove the outlet cover using a screwdriver. Place the screws in a secure location, as you will need them later for reassembly.
3. Once the outlet cover is removed, you will see the power source connection. Carefully unplug the power cord from the outlet, ensuring not to tug on the cord or damage the wires.
4. Double-check that the power source is completely disconnected by gently pulling on the cord. If it does not come out easily, there may be additional connections that need to be undone.

Remember to handle the power source with caution and follow proper safety protocols to avoid any electrical accidents. Once the power source is unplugged, you can proceed to the next steps of removing the Vivint panel from the wall.

Removing the Panel from the Wall

When it comes to removing a Vivint panel from the wall, it’s essential to follow the proper steps to ensure a safe and smooth process. Start by disarming your Vivint Smart Home system to prevent any false alarms or disruptions during the removal. Once the system is disarmed, you can proceed with removing the panel.

To remove the panel, begin by removing the screws from the backplate of the Vivint panel. Carefully take the panel off the wall, ensuring not to damage the wall or the wiring in the process. It’s important to be cautious and gentle as you handle the panel to avoid any accidental damage.

If you notice a small hole in the wall where the panel was mounted, don’t be alarmed. This hole is typically used for wiring purposes and is a normal part of the installation. Take note of its location for future reference if needed.

An Important Note: Beeping Sounds

During the panel removal process, you may hear beeping sounds. These beeps are normal and not an indication of any issue. The panel is designed to emit beeps as a safety measure during certain actions, such as disarming or removing it from the wall. Therefore, there is no cause for concern if you hear these beeping sounds.

By following these steps, you can safely remove the Vivint panel from the wall while ensuring the integrity of the panel, wall, and wiring. Keep in mind that it’s always recommended to consult the Vivint customer support team for any specific instructions or guidance related to your panel removal.

Removing the Panel Cover

If there is a screw on the top of the Vivint panel, use a crosshead screwdriver to remove it and then push the two tabs on top to release the panel cover. This will allow you to access the internal components of the panel and safely proceed with the removal process.

To start, locate the screw on the top of the panel cover and use a crosshead screwdriver to loosen and remove it. Set the screw aside in a safe place as you will need it later for reassembly.

Once the screw is removed, firmly press down on the two tabs located on top of the panel cover. This will release the cover from the backplate, allowing you to easily lift it up and off. Be careful not to apply too much force to avoid damaging the cover or the panel itself.

With the panel cover removed, you will have clear access to the internal components of the Vivint panel. This step is crucial to safely proceed with the removal process and ensure that all necessary disconnections are made without causing any damage.

Beeping Sounds During Vivint Panel Removal

Don’t worry if you hear beeping sounds while removing the Vivint panel; this is a normal part of the process. As you follow the steps to disassemble and detach the panel from the wall, you may notice these beeping sounds, but they are not a cause for concern.

During the removal process, the Vivint panel may emit beeping sounds as a safety precaution. These sounds indicate that the system is being tampered with and can help deter any unauthorized access. The beeping sounds act as a warning signal to anyone nearby that the panel is being removed or disconnected.

Beeping sounds are designed to protect your home and ensure the security of your Vivint system. They are intended to alert you and others that the panel is being removed, preventing any potential false alarms and providing peace of mind during the disassembling process.

Remember, the beeping sounds will stop once the panel is properly reassembled or when the removal process is complete. So, keep calm and continue following the step-by-step guide to safely remove your Vivint panel.

Reassembling the Panel

Once you have removed the panel, reassemble it by snapping the front cover and backplate together and securing any screws that were previously removed. The front cover should align perfectly with the backplate to ensure a secure and safe fit.

If you had removed any screws during the disassembly process, now is the time to carefully replace them using a crosshead screwdriver. Make sure they are tightened properly but avoid overtightening, as this may cause damage to the panel.

After reassembling the panel, ensure that it is securely attached to the wall by double-checking the screws on the backplate. Gently give the panel a light tug to ensure it is stable and properly secured.

Replacing the Power Wire

Once the panel is reassembled, you will need to gently pull the power wire through the wall at the outlet end. If necessary, remove the outlet cover to access the wire. Take care not to damage the wire or any other components during this process.

Lastly, it is important to package the panel, wires, transformer, and any additional screws in a suitable box for shipping. This will protect the equipment from any potential damage during transit. Make sure to follow Vivint’s guidelines for packaging and shipping to ensure a smooth return process.

Gently Pulling the Power Wire Through the Wall

Carefully pull the power wire of the Vivint panel through the wall at the outlet end, making sure to remove any necessary outlet covers for easier access. Begin by locating the power wire connection point on the back of the panel. This is typically a small port or socket where the power wire is plugged in.

If the power wire is securely attached to the wall or outlet, you may need to gently pull it free. Inspect the area around the outlet and remove any screws or attachments that may be securing the power wire in place. This will allow you to have more flexibility and freedom to pull the wire through the wall.

When pulling the power wire, it is important to do so slowly and steadily to avoid any damage or strain on the wire. If there is resistance, stop pulling and check for any obstructions or tangles in the wire. Untangle or remove any obstacles before continuing to pull the wire through the wall.

Once the power wire has been successfully pulled through the wall, you can proceed with removing any outlet covers that may be in the way. Use a screwdriver to carefully unscrew and remove the cover, ensuring that you do not damage the outlet or surrounding wall. With the outlet cover removed, you will have a clear path to disconnect the power wire from the outlet if necessary.

By following these steps, you will be able to gently pull the power wire of your Vivint panel through the wall, ensuring a smooth and safe removal process. Remember to exercise caution and take your time to avoid any damage to the wire or surrounding area.

Packaging the Panel for Shipping

Properly package the Vivint panel, wires, transformer, and any additional screws in a box for shipping, following these guidelines:

1. Before packing, ensure that the panel is clean and free from any dust or debris. Wipe it down gently with a soft cloth if necessary.
2. Disconnect any cables or wires attached to the panel, carefully coiling them and securing them with zip ties or twist ties. This will prevent them from tangling and getting damaged during transit.
3. Place the panel in the center of a sturdy box, making sure it is snug and secure. Use packing materials such as bubble wrap or foam peanuts to fill any empty spaces and provide cushioning.
4. If you have any additional components, such as the transformer or screws, place them in a separate bag or container within the box to prevent them from scratching or damaging the panel.
5. Seal the box with packing tape, ensuring that all seams and openings are securely closed. Label the box clearly with the address and contact information of the intended recipient.
6. If necessary, place the packaged box in a larger box for added protection during shipping.

Remember, it is important to contact Vivint customer support for specific instructions on returning the panel. They may provide additional requirements or guidelines to ensure a smooth return process.

By following these packaging guidelines, you can safely ship your Vivint panel and accessories, minimizing the risk of damage during transit and ensuring a successful return.

Returning the Panel and Conclusion

Remember to contact Vivint customer support for instructions on returning the panel and remove any personal data before returning the equipment. Returning the panel is important to avoid any additional charges and ensure a smooth process. Follow these steps to successfully return your Vivint panel:

1. Disarm your Vivint Smart Home system to prevent false alarms or disruptions during the removal process.
2. Hang the panel cover on the back plate using the white safety strip, ensuring it is securely in place.
3. Locate and unplug the panel’s power source, typically connected through the wall near an outlet.
4. Remove the screws from the backplate of the panel and gently pull the panel off the wall, being mindful of any small holes.
5. If there is a screw on the top of the panel, use a crosshead screwdriver to remove it. Then, push the two tabs on top of the cover and pull it out and down to remove the panel cover.
6. During the removal process, be aware that beeping sounds are normal and there is no cause for concern.
7. To reassemble the panel, snap the front cover and backplate together and replace any screws that were removed.
8. Gently pull the power wire of the panel through the wall at the outlet end. You may need to remove the outlet cover to achieve this.
9. Finally, package the panel, wires, transformer, and any additional screws in a secure box for shipping.

Remember, it is crucial to contact Vivint customer support for specific instructions on returning the panel. Additionally, ensure that all personal data has been removed from the equipment before returning it. By following these steps and returning the panel, you can avoid any unnecessary charges and facilitate a seamless process.